Customer Service


Doane’s Medical Equipment
134 North Mission St.
Wenatchee, WA 98801
Phone: 509-888-0444  -  800-889-0311
Fax: 509-888-8003


Phone: 800-889-0311

Fax: 1-888-533-7905

Hours: Monday – Saturday 9:00 am PST – 4:30 pm PST
Closed Sundays and Every Major Holiday

Sales Tax
Doane's Medical Equipment charges U.S. shoppers sales tax in Washington only.

Cannot ship to P.O. Boxes. Physical Addresses Only!

Shipping Within the U.S.
Innovations in Mobility, LLC delivers to the United States, including Alaska and Hawaii. Please note that
deliveries to Alaska, Hawaii will require an additional shipping charge. Please contact customer service for
additional information.

Shipping Outside the U.S.
At the present time we do not ship to other countries.

Product Warranty
At Innovations in Mobility, LLC, our return policy is congruent with industry standards, with some products
enjoying extended guarantees. Our products have a limited warranty from the date of purchase against defects
in materials and workmanship. Normal wear and tear during the usage of a product is not considered a defect.


A Knee Scooter is a nice non-weight-bearing alternative to crutches, to aid your mobility during rehabilitation. has Knee Scooter Rentals and Knee Scooter Sales at very competitive prices - with Free UPS Ground Shipping anywhere in the continental US! Our Knee Scooters and Rollators are built by Spry, the first choice among most referring orthopedics and wound care specialists for BK offloading. Maintain your active lifestyle with our Knee Walkers.